To make your visit to our Service Point as smooth as possible, it is recommended you upload your documents via the self-upload facility. You can upload documents in stages right up until you attend your appointment, making it easy and convenient. When uploading your documents, there are some easy to follow guidelines set out below to ensure you are successful:
Document type: On completing your online application with UKVI you will have received an Access UK checklist specifying the documents required for your application. The documents are marked as either mandatory or other documents. A description of the mandatory documents required for each category is provided in the tabs below.
Category: Your supporting documents need to be submitted under the recommended categories. Our upload facility allows for this and having the right documents in the right category will make your documents easier to find and review, so we suggest that you organise and upload your supporting documents in the correct categories.
File Format: Please upload documents in PDF (preferred), JPEG and PNG format.
File Name: needs to be as simple as possible e.g. bank-statement-Apr-2018.pdf Do not upload files with file names having special characters, #,ë, or bank.statement.apr.2018.pdf
File Size: each uploaded document has a file size limit of 6MB. Uploading larger files will result in your documents being rejected, so please ensure the file is as small as possible and not more than 6 MB. If your document is over 6 MB please separate it into parts and create separate files to upload. There is no limit on the number of documents/files you can upload.
Scan in Greyscale or Black and white: To help contain the files size to 6MB please scan in ‘Greyscale’ or ‘Black and white’ and not in ‘Colour’. It is also helpful to keep the resolution between 150 dpi (dots per inch) to 300 dpi. This can be achieved by configuring your device by the available ‘Settings’ option, that allows you to choose the file format, colour and the dpi resolution. With this approach, you will be able to scan up to 50 pages per document within the allowed 6 MB limit.
Password: Please do not upload password protected files as the caseworker will not be able to open them for assessment and therefore your application may be delayed